Privacy Policy

1. Information We Collect

• Account information (email, name) when you create an account
• Usage data to improve your experience (sessions, preferences)
• Payment information (processed securely through Stripe)
• Device information for app optimization

2. How We Use Your Information

• Provide and improve our ASMR and sleep services
• Personalize your experience based on preferences
• Process payments and manage subscriptions
• Send important updates about your account
• Analyze usage patterns to enhance features

3. Data Security

We implement industry-standard security measures:

• 256-bit SSL encryption for all data transmission
• Secure cloud storage with encryption at rest
• Regular security audits and updates
• GDPR and CCPA compliant practices
• No selling of personal data to third parties

4. Your Rights

• Access your personal data anytime
• Request data correction or deletion
• Export your data in a portable format
• Opt-out of marketing communications
• Delete your account and all associated data

5. Children's Privacy

Sootheli requires users to be 13+ years old. Users under 18 need parental consent. We do not knowingly collect data from children under 13.

6. Third-Party Services

• Stripe for payment processing
• Firebase for authentication and storage
• Google Analytics for app improvements
• SendGrid for transactional emails

7. Contact Us

For privacy concerns or questions:

• Email: privacy@sootheli.com
• Support: support@sootheli.com
• Address: Sootheli Inc., Privacy Team

8. Changes to This Policy

We may update this privacy policy periodically. We'll notify you of significant changes via email or in-app notification.